Last Updated: [Insert Date]
Welcome to Vape Pod Store (“we,” “our,” or “us”). We are committed to protecting your privacy while providing premium vaping products through our website vapeessentialsshop.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.
1. Information We Collect
We collect several types of information from and about users of our website:
- Personal Identification Information: Name, email address, shipping address, phone number, payment information (credit/debit card details processed through secure gateways, PayPal information).
- Transaction Information: Details about purchases you make, including products ordered, payment method, and order history.
- Technical Information: IP address, browser type and version, time zone setting, browser plug-in types, operating system, and platform.
- Usage Data: Information about how you use our website, products, and services.
- Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
2. How We Use Your Information
We use the information we collect for various purposes:
- To process and fulfill your orders for ELF Bar, Lost Mary, Vuse Pro, and other vaping products
- To provide customer support and respond to your inquiries
- To improve our website, products, and services
- To prevent fraudulent transactions and monitor against theft
- To provide you with information about products or promotions that may interest you (where permitted by law)
- To comply with legal obligations and age verification requirements for vaping products
3. Data Sharing and Disclosure
We may share your personal information with:
- Service Providers: Payment processors (Visa, MasterCard, JCB, PayPal), shipping carriers, IT service providers, and marketing platforms.
- Legal Requirements: When required by law or to respond to legal process, including age verification for vaping product sales.
- Business Transfers: In connection with any merger, sale of company assets, or acquisition.
We do not sell your personal information to third parties.
4. Data Storage and Security
We implement appropriate technical and organizational measures to protect your personal data:
- All payment transactions are encrypted using 256-bit SSL technology
- We are PCI-DSS compliant for payment processing
- We implement 3D Secure authentication for card payments
- Regular security audits of our systems
- Fraud detection monitoring
Data is stored on secure servers and we retain personal information only as long as necessary for the purposes outlined in this policy.
5. Your Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data under certain circumstances
- Opt-out: Opt-out of marketing communications at any time
- Restriction: Request restriction of processing your personal data
To exercise these rights, please contact us at [email protected]. We may need to verify your identity before processing your request.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Remember your preferences and shopping cart contents
- Understand how our website is used and improve user experience
- Deliver targeted advertisements (where permitted by law)
- Analyze website traffic and trends
You can control cookies through your browser settings. Disabling cookies may affect certain features of our website.
7. International Transfers
As we serve customers globally (excluding some Asian and remote regions), your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for these transfers.
8. Age Restrictions
Our products are intended for adults only. We do not knowingly collect personal information from individuals under the legal smoking age in their jurisdiction. If we become aware of such collection, we will take steps to delete the information.
9. Changes to This Policy
We may update this Privacy Policy periodically. The updated version will be indicated by the “Last Updated” date at the top of this page.
10. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Vape Pod Store
4590 West Drive, Chicago, US 60661
Email: [email protected]
